Money matters menu Workshops menu
Life changes menu

Money matters nenu Life changes menu Workshop menu

Add to Favourites

Title Shadow

Resource bank

This section of the resource contains both links to other useful online resources and downloadable resources, including worksheets, planners, guides.

If you feel there are any useful resources that we have missed we would appreciate you letting us know. Simply send us the information via our feedback form and we will ensure it appears on the next update.

  • Downloadable version of main site modules
    There are a number of downloadable modules in Microsoft Word format. These cover the nine modules under the Money matters section of the site and will be useful for practitioners wishing to print or cut and paste content into their own worksheets.
  • Practitioners forum
    Practitioners may also wish to visit the forum on this resource to see useful links and downloadable documents posted by other practitioners.

Click below to jump to the section you require or scroll down for all resources.


Making the most of your money & confident consumer
Both from Basic Skills Agency -

Making ends meet
Pack of worksheets - from Axis Education -

Older learners pack plus tutors notes - from NIACE

Back to the Top

Resource CrossroadsWeb sites

Accessibility utilities
To see a whole range of accessibility utilities all in one place, many of them free. There are magnifiers, screen readers, mouse enhancers, virtual keyboards, braille utilities and many more -

It's your move - homeless people
which incorporates the very useful:
It's your own home handbook - help in maintaining your tenancy

Personal Finance Education Group -

Office of Fair Trade -


BBC Cashwise
Help and information on personal finance matters

Money Management Council -

Consumers Association -

Association of British Insurers -

HM Revenue & Customs -

Department for Work and Pensions
Details about Council Tax benefits.

Department for Transport, Local Government and the Regions
Details about business rates

Financial Service Authority
For help with your financial decisions

Money Made Clear
Impartial information from the FSA, the UK's financial watchdog.

Back to the Top


Local government ombudsman - Tel: 020 7217 4620

To find an independent financial adviser in your area contact:
Independent Financial Adviser Promotions
2nd Floor
117 Farringdon Rd
tel: 08000 853250

Back to the Top

Debt advice

National Debtline
tel: 0808 808 4000
Business Debtline
tel: 0800 197 6026

Back to the Top

General advice

Citizens Advice Bureau
Gives advice on general matters and welfare benefits and will be able to tell you what other services are available locally. Find the local branch in your phone book.
web: and Citizens Advice Bureau

Back to the Top

Welfare rights agencies
There are local, independent advice centres in many areas. Find the nearest independent advice centre in your phone book or Yellow Pages or see

Back to the Top

Housing Corporation
149 Tottenham Court Road, London W1T 7BN
tel: 020 7393 2000

88 Old Street, London EC1V 9HU
tel: 0808 800 4444

Support for resettlement of homeless people

Back to the Top


6th Floor,Abford House, 15 Wilton Road, London SW1V 1LT
tel: 0800 887 777

To compare fuel prices:

Office of Telecommunications (OFTEL)
50 Ludgate Hill, London EC4M 7JJ
tel: 0845 714 5000
Office of Water Services (OFWAT)
Check your Yellow Pages for your regional office
tel: 0121 650 1300

Back to the Top


Basic Skills Agency - resource on financial literacy.
Learn about money - resource on financial literacy.

European financial literacy clearinghouse
An Internet database providing details of publications and services which promote and develop financial literacy.

Personal Finance Education Group -

The National Consumer Council - resource on consumer rights.

Financial ombudsman service
South Quay Plaza, 183 Marsh Wall, London E14 9SR
tel: 0845 080 1800

For complaints about banks, building societies, insurance, investments, endowments and pensions:

Financial Services Authority (FSA)
25 The North Colonnade, Canary Wharf, London E14 5HS
Consumer Helpline tel: 0845 606 1234

Advice on endowments/pensions:

Council of Mortgage Lenders
3 Savile Row, London W1F 3PB
tel: 020 7437 0075
Factsheet Line: 020 7440 2255
IFA promotions office
For a list of Independent Financial Advisers
17-19 Emery Road, Brislington, Bristol BS4 5PF
tel: 0800 0853 250
Money advice centres
Find the local branch in your phone book or yellow pages.

Maxxsave -
provides free impartial advice, reviews, buying guides, and money saving tips on personal finance, household bills, insurance and electronic products.

Money Info Master -
An introduction to financial products.

How To Memorise Pin Numbers -
This site contains a useful method for remembering your pin numbers for cash machines, credit cards and online registrations.

Back to the Top

Benefits and government helplines

Benefits Agency (BA)
Find the local branch in your phone book.
Department of Social Security
Benefits enquiry line
tel: 0800 88 22 00
Child Support Agency
Enquiry line 0845 713 3133
New Deal for lone parents line
tel: 0800 868 868
Working Families Tax Credit helpline
tel: 0845 609 5000
Children's Tax Credit helpline
tel: 0845 300 1036
Claim line for pensioners
tel: 0800 028 1111

Back to the Top

Legal assistance/advice

Community legal service direct
Has a directory of agencies providing legal advice in your area. Check your local library or the web site:
Law centres
Offer legal advice on housing, welfare benefits, immigration and sometimes debt. Find the local branch in your phone book or yellow pages.
Law centres federation
They do not give advice but refer queries on to local law centre
Duchess House, 18/19 Warren Street, London W1T 5LR
tel: 020 7387 8570
Advice on legal aid services and your rights

Back to the Top

Lone parents
Sovereign Close, Sovereign Court London E1W 3HW
tel: 0800 018 4318
National Council for one parent families
255 Kentish Town Road, London NW5 2LX
tel: 0800 018 5026
New Deal for Lone Parents line
tel: 0800 868 868

Back to the Top

Women's finance
Motley Fool
Women's finance section - lots of useful information including; maternity rights, weddings, working mums, child support, divorce, pensions, etc.

Advice bank - lots of useful information including; pregnancy and babies, mortgages, children, buying a car, pensions, etc.

Back to the Top

Older people

Age Concern
Freepost SWB 303752, Ashburton, Devon TQ13 7ZZ
tel: 0800 00 99 66
Claim line for pensioners
tel: 0800 028 1111
Help the Aged
207-221 Pentonville Road, London N1 9UZ
Seniorline 0808 800 6565

Back to the Top

Young people

Child line
Freepost 1111, London N1 0BR
tel: 0800 1111
DfES - Financial help for students
Lots of useful information for learners and students with a focus on financial help.
Kids Affairs
Provides money management workbooks for children between ages 8 and 19, and a money management guide for use in the classroom by teachers.
RedBox - Game - can you improve the town?
Learn all about how local government pays for local services and see if you can do better! Shockwave and HTML versions available.
TheSite - help and advice for young people
Youth 2 Youth. advice for young people by young people

Back to the Top

Health and disability issues

Helpline offering advice for people with disabilities
St Catherines,Tickhill Road, Doncaster, DN4 8QN.
tel: 01302 310 123

Disability Rights Commission
Freepost MID 02164, Stratford upon Avon, CV37 9BR.
tel: 08457 622 633

National aids helpline
tel: 0800 567 123

Back to the Top

Regulatory bodies/'watchdogs'

Local government ombudsman
10th Floor, Millbank Tower, Millbank, London, SW1P 4QP.
Tel: 020 7217 4620
Advice Line: 0845 602 1983
The information commissioners office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
tel: 01625 545 700
Office of Fair Trading (OFT)
Trading Standards (consumer protection) departments.
Fleetbank House, 2-6 Salisbury Square, London, EC4Y 8JX.
Find the local branch in your phone book or Yellow Pages.
tel: 0845 722 4499

OfGem - gas regulator
9, Millbank, London, SW1P 3GE.
Consumer Helpline: 0845 906 0708

Directory of Ombudsmen
Ombudsmen schemes in the UK & its dependent territories

Back to the Top

Investment advice

Advice and investment products
Advice and investment products

Back to the Top

Money saving resources

Money Saving Experts
Back to the Top


National Grid for Learning

Back to the Top


Relate - help and support with relationships
Raising children

Back to the Top

Menu Shadow